Bespoke: Increasing social inclusion through citizen journalism and bespoke design

January 21, 2009

Justin will be starting a major new collaborative project in Spring 09 working with four other UK institutions.

 Project summary

Many people in the UK are currently excluded from the benefits of digital technologies and the connections to other people, businesses and groups that these provide. These technologies are not affordable by the poor and not usable by many older or disabled people, leading to a double exclusion from the digital and social world around them. In this project we aim to tackle this problem at a neighbourhood level, by helping local people to tell their own social exclusion stories and using these stories to inspire simple bespoke design solutions created with and for the excluded people. Working closely with deprived communities in the Preston area and their local news media, we will give residents training in how to identify and report needs through a daily community newspaper and broadcast. Community members will then prioritise needs to be discussed in design workshops in the Sandbox: a media centre in the heart of the city. Designers on the project will take away concept solutions generated in these discussions to create new bespoke digital objects connecting people to each other and people to existing content and services on the web. A philosophy of the project is to make these as radically simple a possible, using familiar objects and behaviours from the real world. For example, someone without email could receive messages on a letterbox printer and reply and write back using a scanning postbox. The resulting artefacts and solutions will then be placed back into the community for feedback and comment in the ongoing community news system.


David Frohlich, University of Surrey  

Jon Rogers, University of Dundee

Patrick Olivier, Newcastle University

Justin Marshall, University College Falmouth

Paul Egglestone, University of Central Lancashire


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